FAQ

1. What products do you sell?

We specialize in caps and street-ready apparel, including snapbacks, trucker hats, 9TWENTY adjustable hats, and other urban fashion items.

2. Do you ship internationally?

Yes! We ship worldwide, and shipping is always free, no matter where you are.

3. How long will it take to receive my order?

Processing: 1–2 business days
Delivery estimates:
- United States: 3–7 business days
- Canada: 5–10 business days
- Europe: 7–14 business days
- Other International: 10–21 business days
  Please note these are estimates; customs or carrier delays may affect delivery times.

4. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use this to monitor your shipment and estimated delivery date.

5. Can I change or cancel my order?

Orders can only be changed or canceled before they are shipped. Please contact us immediately at support@solvarn.shop or call +1 (840) 201-1380 if you need to modify your order.

6. What is your return and refund policy?

We accept returns within 30 days of delivery.

Free return shipping
No restocking fees
All items (except final sale) are eligible for return
For full details, please visit our Return & Refund Policy page.

7. What if my item is damaged or incorrect?

If you receive a damaged or wrong item, contact us within 7 days of delivery with photos. We’ll quickly replace the item or issue a full refund.

8. How do I contact customer support?

📧 Email: support@solvarn.shop
📞 Phone: +1 (840) 201-1380
We aim to respond to inquiries as quickly as possible.

9. Are your payments secure?

Yes. All payments are processed securely through trusted payment gateways. We accept major credit/debit cards and digital wallets.

10. Do you offer gift cards or special promotions?

Stay tuned to our website and social media for updates on special promotions, limited releases, and upcoming drops.